Free shipping over £150 ex VAT to any mainland UK address.


 

Floralsundries.com offer free next working day delivery to any mainland UK address on all orders over £150 before VAT*exclusions apply

·         •Delivey charges for mainland UK- Next working day delivery £7.95 excluding VAT. Standard 2-4 working day delivery £4.99 excluding VAT* exclusions apply.

·         International delivery charges. We can deliver to the following European countries Ireland, France, Gremany, Italy, Netherlands, Spain & Austria. Delivery charge is £14.95.

Delivery destination

Standard delivery 2-5 working days. Monday- Friday

Express 1-2 working days

Monday- Friday

Mainland UK

£4.99 ex VAT (FREE ON ORDERS OVER £150 EX VAT)

 

£7.95 ex VAT (FREE ON ORDERS OVER £150 EX VAT)

Outerzones – PLEASE CHECK POSTOCDE LIST

£14.95 ex VAT

 

N/A

Ireland

£14.95

 

N/A

France

£14.95

 

N/A

Germany

£14.95

 

N/A

Italy

£14.95

 

N/A

Netherlands

£14.95

 

N/A

Spain

£14.95

 

N/A

Austria

£14.95

 

N/A

 

 Next working day service

•Floralsundries.com offer a next working day delivery on orders placed before 1pm Monday- Friday. We will always try to dispatch any orders on the same day however we cannot guarantee with orders after 1pm. Any orders received after 1pm will be dispatched the next working day.

Next day delivery to outer zone postcodes will take two working days- please see below for outer zone postcodes.

•Saturday and Sunday are not classed as working days. No deliveries will take place on Saturday or Sunday.

•Orders received before 1pm on Friday on next working day delivery should be out for delivery on Monday. •All orders placed after 1pm on Friday will be processed and sent out on Monday for delivery on Tuesday.

•All orders placed on Saturday and Sunday will be processed and sent out on Monday for delivery on Tuesday.

•Please note that no deliveries will take place on Bank holidays.

Standard 2-5 working day delivery service

•If you choose the standard delivery your order will arrive within 5 working days.

•Orders placed after 1pm Friday, Saturday and Sunday will be processed and shipped on Monday. Delivery will be up to 4 working days from Monday.

•Saturday and Sunday are not classed as working days. No deliveries will take place on Saturday or Sunday

Bulk orders

Some large orders may need to be sent on pallets to ensure that they are delivered to you safely. You will not be charged extra for any pallet deliveries. Pallet deliveries will sometimes take longer than the courier service. Please feel free to get in touch if you have any queries.

International delivery service

All of our orders are shipped from the United Kingdom. We offer international delivery to the following European countries - Ireland, France, Gremany, Italy, Netherlands, Spain & Austria. Due to Brexit there are now important changes to note how international deliveries work. Any orders to European countries will not be charged VAT at the checkout. When your parcel arrives in the destination country our couriers DPD will get in touch via email/ text msg and you will be asked to pay the relevant taxes and duties. Please make sure you provide us with the correct contact details. Your order will not be delivered until the relevant charges are paid. Duty rates will vary depending on the items you are importing. Please contact your local customs office or view this website for more details   https://ec.europa.eu/taxation_customs/dds2/taric/taric_consultation.jsp?Lang=en.

If possible please provide us with your EORI number so we can add this onto the delivery label.

*Note if you choose to refuse the shipment due to Duties and Taxes you will be liable for any return to sender costs which will be deducted from your refund.

We are not able to send any liquids or sprays in international orders.

Delivery terms

·         We use the couriers DPD for all deliveries. To avoid any delays please check your delivery address and ensure that you have provided us with the correct contact details.

•Our couriers will deliver from Monday to Friday 9am till 5pm (business premises only) 9am till 7pm (residential premises). Please note that no deliveries will take place on Saturday or Sunday.

•Floralsundries.com will always make every effort to deliver on time, however some orders may be delayed due to factors beyond our control such as bank holidays, extreme weather conditions, delays with couriers and road closures or postal/ courier strikes. Floralsundries.com will always do our best to keep you informed on these events. Sadly the next working day service isn’t guaranteed due to these factors.

•If at any point you wish to track your order please contact our helpline on 01914173407 and we will happily assist you with this.

•As soon as the items have been delivered they become your responsibility. Floralsundries.com couriers will deliver to the address you provide and will only leave your order when it has been signed for

  Floralsundries does not accept liability for delivery instructions given to DPD by the customer if you request for a parcel to be left by the back door, garage, with a neighbor etc then we cannot accept responsibility if you don’t receive your parcel.

•Floralsundries.com will deliver throughout mainland UK. The following post codes are classed as outer zones by DPD and will incur an extra charge. This will be calculated at the checkout stage.

•AB31-AB56

•BT1,BT2,BT3,BT4,BT5,BT6,BT7,BT8,BT9

•BT10-BT94

•FK19,FK20,FK21

•GY1-GY9

•HS1-HS9

•IM1-IM9, IM99

•IV1, IV2,IV3,IV4,IV5,IV6,IV7,IV8,IV9

•IV10-IV56

•JE1-JE4

•KA27-KA28

•KW10-KW17

•KW2,KW3,KW5,KW6,KW7,KW8

•PA20- PA78

•PH1, PH10,PH15,PH16-PH26,PH30-PH44,PH49,PH5,PH50,PH6-PH9

•TR21-TR25

•ZE1,ZE2,ZE3.

*Free next day shipping on orders over £150 before VAT does not apply to the above postcodes.